A furniture retailer specializing in Scandinavian design faced significant challenges scaling their China business. A lack of supply chain transparency and complex compliance requirements for upholstered furniture regularly caused delays. Furthermore, freight costs were no longer competitive due to inefficient logistics processes.
Import4u implemented a comprehensive quality management system for the client. First, compliance for all imported goods was audited to ensure full adherence to EU standards. Through regular on-site inspections, defects were addressed directly at the factory. Finally, Import4u optimized logistics routes by consolidating partial shipments and selecting more efficient transport methods.
The optimizations allowed the retailer to reduce logistics costs by 28% and cut import lead times by six weeks. Thanks to the inspections, the defect rate dropped to near zero. Consequently, the company significantly improved its margins and can now react faster to market trends.
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